Luggage Porter

  • Reference: RBLuggPorter

The Concierge department within the Rubens at the Palace Hotel is now recruiting for a Luggage Porter to join the team.

An enthusiastic and professional Luggage Porter is required for The Rubens at the Palace Hotel, a beautiful four star deluxe property situated on Buckingham Palace Road close to Victoria Station. The property has 143 deluxe guest rooms, 8 royal rooms and 10 luxurious suites.

We are looking for a passionate and confident Luggage Porter who can deliver outstanding customer service to our guests. You should have a proactive attitude, excellent communication skills and an approachable and friendly personality.

Main responsibilities of the Luggage Porter include:

  • Meeting and greeting guests
  • Assisting guests in and out of taxis and obtaining taxis when required
  • Luggage handling
  • Answering general guest queries and to be aware of directions to major areas in London and locally
  • Parking guests cars
  • Ensuring that the lobby and front area of the hotel is presentable and clean at all times

This position has excellent progression opportunities within renowned Red Carnation Hotel Collection, a company providing the perfect opportunity to those who are looking for an exciting career and job security within the Hotel industry.

The ideal candidate for the Luggage Porter position should:

  • Have good knowledge of London
  • Communicate effectively in English
  • Portray professional standards at all times
  • Have a friendly and bubbly personality

We are looking for passionate and enthusiastic applicants who are willing to learn. A clean UK and/or European driving license is desirable for this position and for insurance purposes all applicants must be over the age of 25. 

The Red Carnation Hotel Collection Benefits:

  • 28 paid holidays per annum inclusive of bank holidays, which increases with years of service
  • Complimentary dry cleaning of business attire
  • Complimentary meals on duty
  • Discounted rates with Red Carnation Hotel Collection and The Travel Corporation
  • Season ticket loan after 6 months service
  • Salary exchange schemes, such as childcare vouchers and cycle-to work scheme
  • Professional training and development opportunities
  • Employee Assistance Programme 

Red Carnation Hotels Collection provides an opportunity for long-term career prospects and is recognised as number 8 of the Sunday Times Top 100 Best Companies to Work For 2014. As a result we can confidently promise you will reach your full career potential! We are also proud to be recognised with a Gold Standard Award Investors in People - the first company to gain this award on a worldwide basis.