Guest Testimonials

At Red Carnation Hotels we value guest feedback as it helps us to improve our service. Here are some of our favorite guest testimonials:

excellent service

Lovely friendly welcoming staff, great room. We will tell all our friends about our stay! And look forward to coming back!!
Mrs J Bullock - June 2012

thank you

Absolutely nothing more. Wait staff, concierge, everyone wonderful. Polite, charming and helpful. Thank you for a wonderful stay.
Ms K Maclver - May 2012

wonderful

Excellent service and staff very polite. Thoroughly enjoyed our stay – wonderful!
Mr & Mrs Tustin - May 2012

excellent

Excellent experience with super efficient friendly staff – couldn’t be improved.
Mrs S Brennan - May 2012

most enjoyable

Our stay was made most enjoyable due to the excellent service and the friendly and polite staff.
Mrs K Woodside MBE - May 2012

friendly and approachable

We felt that we wanted to add the service we have received this weekend has been excellent. The staff have been very friendly and approachable. Staying here has helped us have a fantastic weekend – Thank you to all the staff.
Mrs J Sadler - May 2012

can't wait to stay again

We have recommended The Rubens several times to friends and family, and as always we have enjoyed our stay. We would like to say a big “Thank you” for making our stay special as it was my birthday and can’t wait to stay again.
Mr & Mrs Organ - May 2012

unforgettable experience

I would just like to say a big thank you to all the staff for making our stay an unforgettable experience. Marta on reception was exceptionally helpful.
Mr S Anderson - May 2012

a special experience

The experience was very good. The room was great and the staff was very kind. We really loved the Champagne as a gift for our wedding anniversary, with a lovely card, thanks. All these details made our experience more special.
Mrs A Yazbek - April 2012

pleasant and enjoyable

We were especially pleased and impressed with excellent service by Alex at the front desk and Andre in the Bar! They both made our stay more pleasant and enjoyable.
Mrs E Gosch - May 2012