Red Carnation Hotels

CAREERS

Reception Manager

Hotel: The Montague on the Gardens
Ref: MT00476

This is a fantastic opportunity for a candidate looking to develop his/her career to a Reception Manager level, leading a friendly team of receptionists.

The ideal candidate should:
• Have previous front office supervisory or managerial experience at a four or five-star level
• Have previous experience of leading a professional team to give outstanding service
• Be confident with strong communication skills
• Communicate effectively in English
• Be immaculately presented

Main duties & responsibilities of Reception Manager include:

• Ensuring and maintaining the consistency of standards on reception
• Supervising and controlling the banking and floats of the reception team
• Duty Manager shifts including: key & cash handling, safety deposit boxes
• Covering night shifts when required
• Carrying out fire duties when required
• Ensuring that Front Office team reaches high mystery shopper scores, up selling targets

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