Booking Bar
Booking Bar



Telephone: +44 20 7834 6600

Book a Table

Book a Table


Luxury Pet Friendly Hotel

We understand how difficult it can be when you have to leave your pet at home, so when you stay at The Rubens you won't have to! We provide a wide range of pet friendly services including:

On check in:

  • Your pet will receive a welcome hamper, which includes a toy, a treat and clean-up bags
  • A welcome letter with information on special pet services available from our Pet Concierge, Alice Roper, with her unique travel tips


  • Pets are welcome in Superior King Rooms and above
  • Custom made Rubens Hotel pet bed
  • 'Do Not Disturb/Pet Sleeping' card
  • Food and water bowl with fresh mineral water, as well as a pet menu and floor mat
  • Turndown treat
  • When travelling with more than one pet please contact the hotel directly

On check-out:

  • Receive a "Certificate of stay"

Additional services which can be arranged upon request:

  • Dog sitting – please book 24 hours in advance
  • Grooming service, in salon or in room
  • Dog and cat treats, toys and menus
  • Birthday celebrations and cakes
  • Bathrobes
  • Taxi service
  • Litter boxes and pet pads
  • Local pet boutique services and supply
  • Map of nearby parks and walks
  • Dog and cat first aid kits
  • Veterinary services and emergency details

Please advise at the time of booking that you will be bringing your pet. You can also take advantage of our pet concierge. For a list of prices for the following services please contact us.

Family friendly
Rolling out the red carpet
Gift Vouchers
Explore gifts
Everyone's a V.I.P
The Rubens at the Palace

Browse images and video